South Africa’s beloved hospitality brand Protea Hotels by Marriott has clenched yet another victory, this time in the City Press 2023 Readers Choice Awards, as winner of the Hotel Groups category.

The City Press Readers’ Choice Awards are now in its third year and recognise brands for their world-class offerings and exceptional levels of service to customers and guests.

The lifestyle and consumer behaviour survey polls the sentiments of South Africans across all nine provinces. The voting is broadcast across different platforms of the publication for South Africans to cast a vote for their industry leader of choice.

“South African brands look to the prestigious City Press Reader’s Choice Survey as an opportunity to gauge how their brands are performing in the local market in relation to consumer sentiment, brand reputation and service delivery. We are delighted to be recognised for our efforts in this arena.” said Sean Maher, Market Vice President: South Africa, Marriott International.                                                                                            “Winning this coveted accolade is testament to the hard work and commitment of our hotel teams.”

Protea Hotels by Marriott continues to be recognized as a hotel brand of choice in South Africa, winning several accolades including the Sunday Times Next Gen Awards for nine consecutive years.

“Our brand is carefully designed for the progressive yet pragmatic traveller seeking a high­quality travel experience. We are thrilled to see that Protea Hotels by Marriott is living up to this ethos as these results reaffirm our position as a trusted brand with a strong service culture. We are proud to witness our brand gaining the confidence of travellers in a strategically important market.” concluded Maher.

The results of this years’ City Press Reader’s Choice Awards were published on 27 August 2023.